When Tim Carden, co-founder of Thought Leadr, came to HireUA, he was managing the content pipeline for approximately 12 clients himself.
Thought Leadr is a personal branding agency providing fully managed LinkedIn and X content services. Its team handles everything from content strategy and writing to design, scheduling, and engagement.
The Challenge
The agency produced approximately 50 pieces of content every week.
Each piece moved through several stages: idea generation, client approval, writer assignment, editing, revisions, and publishing. Tim had to coordinate writers, communicate with clients, and monitor multiple content trackers.
Managing this process across 12 accounts consumed a significant amount of his time and mental capacity.
Our Approach
Tim initially asked us to find a Project Manager, although the position later developed into more of an Account Manager role.
We helped Thought Leadr clarify the requirements and improve its job description.
Within 2 to 3 days, we presented 5 qualified candidates, and all 5 interviews were completed within approximately 1 week.
βThe candidates all looked really good. We chose one, and the rest is history.β
The Result
The selected candidate took ownership of the entire content pipeline within her first week.
She coordinated the creative director and writers, managed client communication, monitored deadlines, and ensured content moved through each stage of production.
She also improved the agencyβs existing workflows by introducing better tracking methods and weekly client updates.
βShe slotted in perfectly. Within the first week, she was doing everything.β
By delegating these responsibilities, Tim recovered approximately 15β20 hours every week.
More importantly, he no longer needed to constantly monitor 12 different client accounts or respond to routine Slack messages.
The Impact
Through our partnership, Thought Leadr achieved:
- Five qualified candidates within two to three days
- All interviews completed within approximately one week
- Full ownership of the content pipeline within the first week
- Approximately 15β20 hours saved every week
- An estimated $8,000 in monthly savings
- Improved content tracking and client communication
- Less mental pressure on the founder
- Reliable management of around 50 weekly content pieces across 12 clients
By finding an Account Manager who could work independently and improve existing systems, we helped Tim step away from daily content coordination and focus more of his attention on growing Thought Leadr.