Kyle Mau, Author at HireUA

How to Hire a Customer Service Virtual Assistant (NOT a Button Pusher)

The Short Circuit Story… You’ve seen it happen. A customer emails with something simple. Order status. Subscription question. Refund request. Shipping update. Your Customer Service Virtual Assistant handles it. No issues. Ticket closed. Then a customer shows up with something...

April 8, 2026

Social Media Virtual Assistant — AI Is The Tesla, But You Still Need A Driver

Hiring Sales & Marketing

Social Media Virtual Assistant — AI Is The Tesla, But You Still Need A Driver

Has AI killed Social Media Virtual Assistants? Yes…and no. On one hand, yes, AI can produce content at breakneck speed. There’s no arguing that and I’m not here to debate it. It’s 110% faster, by a large multiple. But here’s...

April 7, 2026

Ecommerce Virtual Assistants — The $3/Hour Trap That Costs You $13,000

Hiring

Ecommerce Virtual Assistants — The $3/Hour Trap That Costs You $13,000

You posted the job on Upwork to hire an Ecommerce Virtual Assistant. You got 500 resumes. You interviewed 20 people and picked one. The first 30 days were great. They were responsive. Learning your store. Handling tickets. You started sleeping...

April 6, 2026

Great Staffing Agencies — The Insider’s Guide to Finding One That Doesn’t Waste Your Time (and Money)

Hiring

Great Staffing Agencies — The Insider’s Guide to Finding One That Doesn’t Waste Your Time (and Money)

The single most common conversation we have at HireUA on discovery calls sounds exactly like this: “We’ve been working with another agency for a few months. They keep sending candidates. Nothing’s clicking. But we’re going to give it another month.”...

April 3, 2026

The Founder Files

How Applebees Is $80 For 2 Is Beyond Me

My parents took us to Applebee’s growing up. It was the “we’re not cooking tonight” restaurant. Nothing fancy. Nobody pretended the food was good. It was just…easy. And cheap. Went back recently with my family and the bill for two...

April 2, 2026

Hire a Virtual Assistant from Latin America With Fluent English (Without Being Scammed)

Admin & Operations

Hire a Virtual Assistant from Latin America With Fluent English (Without Being Scammed)

You say “Latin America” to most Americans and they think of Pablo Escobar. Narcos. Cartels. Maybe a beach resort they went to once in Cancún. That’s what Netflix gave them. And look — the show was great. But here’s what...

April 2, 2026

How to Find & Hire an Elite Amazon Virtual Assistant (2026 Guide)

Admin & Operations Hiring

How to Find & Hire an Elite Amazon Virtual Assistant (2026 Guide)

“I’d rather interview 50 people and not hire anyone than hire the wrong person.” — Jeff Bezos And yet. Most people hire an Amazon Virtual Assistant by scrolling a marketplace (kind of like Amazon, ironically), picking the cheapest profile with...

April 1, 2026

Hire a WordPress Developer — The Comprehensive A-Z Guide

Hiring IT & Technology

Hire a WordPress Developer — The Comprehensive A-Z Guide

A WordPress Developer costs between $2,000 and $3,000 a month for global talent. Full-time. Dedicated to your business or agency. The same hire in the United States will cost you $90,000 a year once you factor in salary, payroll tax,...

March 31, 2026

The Founder Files

The Pretzel Muncher Problem

When I was selling headphones at Bose, I learned something that changed how I think about sales, hiring, and honestly just business in general… The worst thing you can do is talk to everyone. Saturday afternoon. Holiday rush. Store is...

March 29, 2026

How to Hire a Bookkeeper — From Someone Who Barely Passed Accounting

Finance & Accounting Hiring

How to Hire a Bookkeeper — From Someone Who Barely Passed Accounting

I got a C-minus in Accounting in college — and yet, I’m going to tell you exactly how to hire a Bookkeeper. Stick with me. The C-minus is not a humble brag. Not a “barely scraped by on my way...

March 28, 2026

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Author: Kyle Mau

How to Hire a Customer Service Virtual Assistant (NOT a Button Pusher)

Ecommerce Virtual Assistants — The $3/Hour Trap That Costs You $13,000

Great Staffing Agencies — The Insider’s Guide to Finding One That Doesn’t Waste Your Time (and Money)

How Applebees Is $80 For 2 Is Beyond Me

Hire a Virtual Assistant from Latin America With Fluent English (Without Being Scammed)

How to Find & Hire an Elite Amazon Virtual Assistant (2026 Guide)

Hire a WordPress Developer — The Comprehensive A-Z Guide

The Pretzel Muncher Problem

How to Hire a Bookkeeper — From Someone Who Barely Passed Accounting

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