How to Become a Virtual Assistant

There comes a time in everyone’s life when they want to balance work and live a full life. Fortunately, remote work is no longer considered abnormal.

The profession of a virtual assistant can be a great option for those who want to achieve flexibility and independence.

Virtual assistants are needed for many things: from answering emails and making appointments, all the way to helping you design websites!

Right hand, helper, adviser – you can call it whatever you want. So, how does someone become a virtual assistant – and what qualities do you need? 

Are you ready to see if it’s a good fit for you? Then let’s get started.

Virtual Assistant Responsibilities

Performing general tasks specializing in accounting or social media management? The types of work that virtual assistants can do are countless.

When people think about becoming an online personal assistant, most of them assume that it involves regular office work: checking emails, answering phone calls, organizing meetings, and the rest of it.

Yes, these tasks do exist. 

But working as a virtual assistant, you can perform several tasks as well. 

For example:


Scheduling events, customer service, managing your calendar, handling emails, handling meeting minutes, and more.

Social Media Help 

Introducing Pinterest, Facebook, Instagram, Twitter, and LinkedIn groups, creating graphics, creating posts and updates, and scheduling.

Marketing Assistance

Writing press releases, creating and running Google ads, Facebook ads, email marketing, copywriting, branding, newsletter design and content creation, helping with sales funnels, and running webinars.

Technical Assistance

Web design, programming, CSS and HTML, podcast editing, app development, and video editing.

Blogging Administration

Content management, content editing and proofreading, WordPress updates, comment management, SEO work, and generating ideas for new themes.

Assistants can do almost anything. These are just a few of the in-demand services you can do right now.

8 Steps To Become A Virtual Assistant

Here are some tips on how to get started as a virtual assistant, whether full-time or part-time:

1. Take a Training Course

To successfully run a business and work as a virtual assistant, you have to plan. To get started, find an online training course dedicated to this. 

You have access to a variety of paid or free courses and resources to improve your skills now. Look for reviews or ask other professionals for advice.

You can also join LinkedIn or other networking sites to learn about courses that virtual assistants have taken. 

The best way to develop the necessary abilities and understand what will be required of you when you get your first job is to learn from the experts.

2. Identify Work You Enjoy & Are Good At

It’s time to identify what kind of virtual assistant work you enjoy doing. 

Make a list of the tasks you’ll be performing and check if they are in demand. 

Even if you don’t have relevant work experience, you can still impress employers with a resume that demonstrates your administrative skills.

As a virtual assistant, you should have the following skills:

Computer Skills

Virtual assistants use a variety of computer programs to perform their duties. You’ll need to be able to access the Internet, organize your inbox, and use cloud-based communication tools (teleconferencing, document and data storage, and password management).

Being able to compose written materials, data files, and spreadsheets effectively is also important.

Effective Communication

Virtual assistants must have excellent verbal and written communication skills. This allows you to successfully communicate with clients, accept tasks, and perform a variety of tasks efficiently.

Editorial Skills

Virtual assistants should have excellent editing skills. Thus, the result will be a flawlessly written work without errors and grammatical mistakes. 

The specialist should also have easy search and typing skills.

Organization & Time Management

In addition to helping clients manage their time, virtual assistants help check calendars, emails, agendas, and appointments. Therefore, when performing organizational duties for clients, it is important to be able to organize your work and manage your own time.

If you are willing to work as a virtual assistant, you can work with multiple clients at the same time. However, you are expected to complete their work quickly without sacrificing quality.

Be sure to write down what you can and cannot do. This will help you avoid taking on a project where you have little chance of success.

You will achieve better results if you focus on what you do well first.

3. Decide On Your Offer & Price Structure

Knowing in advance what kind of work you are capable of doing and what you are willing to take on will help you attract the right clients and get paid accordingly.

In addition to detailing your offerings, you should also set your prices. 

Some virtual assistants charge by the hour, day, or week, while others work on a project-by-project basis.

4. Get The Equipment You Need

You can set the type of equipment needed to provide the services you need.

Some virtual assistants get by with just a laptop and a cell phone, while others may need additional equipment and apps to handle the volume of work.

A headset, work phones, and a multifunction printer/scanner can all come in handy in this position. 

But a stable internet connection is the most important thing for any virtual assistant.

5. Finding A Job

Find clients to start your career as a virtual assistant. You may need to take an entry-level job until you gain experience and build a solid reputation. Or maybe your skills will be immediately recognized by great companies.

Find out about available vacancies on HireUA.

6. Create A Portfolio

It is important to collect feedback from satisfied customers and samples of your work as a virtual assistant. 

As you gain experience in this area, you can use your portfolio as a marketing tool to attract additional clients.

7. Promote Yourself 

To become a virtual assistant, you need good sales skills. 

Increase the visibility of your online profile by using social media and professional profiles.

Create a website that talks about your work and experience to attract new clients. If you want to continue to climb the career ladder, networking and building connections are two of the most important things you can do for yourself.

8. Think About Specialization

By specializing in a particular industry, virtual assistants can increase their income and retain more current clients. Consider honing your niche talent and positioning yourself as a useful resource in that area.

You can gain experience in email advertising, customer service, social media management, or web development. The choice is yours!

Virtual Assistant Career Opportunities

Working as a virtual assistant offers career advancement opportunities in a slightly different way than visiting a real office. An online assistant may be given a broader list of job responsibilities or find a larger client. In both cases, the salary level will increase.

Remote work is good because many employers do not require experience or a college degree for a remote assistant. Online businesses pay money to those who work.

Virtual Assistant Salary

How much virtual assistants earn depends on what services they provide and how much the company can offer them. 

Many virtual assistants can earn up to $20 an hour, which is a pretty solid figure. If you gain enough skills, you may have several business clients that you manage, and each of them will add significantly to your income.

Needless to say, with experience comes more money. A business owner running a large company will likely hire a virtual assistant with more experience and versatility.

Ukraine As A New Competitor For The Philippines

The market for virtual assistants is far from new. They have existed on the global market for quite some time.

Currently, this niche is most developed in the Philippines.  

One of the main reasons is, of course, the lower cost of employment. 

Compared to Filipino virtual assistants, Ukrainian specialists will cost a bit more. The average rate of an assistant from Ukraine can range from $5 to $20 per hour, depending on the complexity of the tasks.

However, Ukraine has many advantages over the Philippines:

  • Professionalism: It is difficult to find such talent as in Ukraine in any other country in the world. There is an incredible number of professionals here who know how to do their job well.
  • Location: Even before the war, many foreign clients from the US, UK, the Netherlands, Switzerland, and other countries visited the offices of their Ukrainian partners or their teams that they had set up here. Employees themselves also frequently visited their company headquarters. This was not difficult, as many airlines were operating in Ukraine and the supply of low-cost flights was high
  • A more convenient time zone: The position of a virtual assistant often requires quite close cooperation with a manager. Therefore, the availability of their working hours is critical. In this category, the time difference between Ukraine and the US is 5 hours more comfortable. This allows at least 4 working hours per day when the Ukrainian employee works in sync with the team.
  • English language: The level of English language proficiency is the undisputed leader on this list. And Ukraine, along with the new generation, has a huge potential in this area. 

The war, of course, changed everything, but foreign clients and partners continue to support Ukrainian companies and their employees, and we hope that they will soon be able to resume personal visits.

Filipino virtual assistants have already taken root in the US market, but there is a place for Ukrainian assistants there. 

Ukrainian virtual assistants are more than just assistants. They are professionals who can provide more added value, bring more value and ideas, and do a better job.

How To Become a Virtual Assistant

It is also worth remembering that in addition to the American market, there is also a European market, where the trend for virtual assistants is still smaller than in the United States, but it is growing.

Tips For A Future Virtual Assistant

Although you don’t need to have any formal qualifications to become a virtual assistant, certain skills are necessary for an assistant to do their job well. 

1. Be Reliable

Employers need to know that they can depend on you. This is more important than being qualified or physically in the office.

2. Avoid Mistakes

Mistakes indeed happen and sometimes they are unavoidable. However, it is important to avoid simple mistakes and be very careful in your work.

3. Avoid Plagiarism

Honesty is required. Don’t steal intellectual property. It can cost your clients a lot of money.

4. Set Time Limits

If you agree on a delivery time, for example, stick to it. Don’t procrastinate on work issues.

How To Become a Virtual Assistant

6. Be Knowledgeable

You will always be very valuable to your employer if you know the ins and outs of the work you have to do.

7. Be Innovative

There are so many virtual assistants out there, but what makes you unique? It’s what’s in your head.

You should be able to come up with ideas to improve your employer’s business. If you can do this, you will become an important member of the work team.

8. Complete Your Tasks

When you have a task, complete it. Do not leave any task unfulfilled or unfinished.

9. Give Your Full Attention

Focus on your customer. Don’t give them the impression that you have a lot of work to do for other clients. Every client likes to think that they have your full attention.  

10. Be Confident

If there is a problem, don’t exaggerate it. Don’t let the client think that you can’t handle a difficult situation. Stay calm and work hard to solve the problem.

Of course, you can have more than one client, but it all depends on how you manage your time. The role of a virtual assistant is really about time management, organization, and efficiency.


Remote work has already become the norm for many professionals. This model of work provides greater flexibility in various areas. In addition, it maintains the dynamics of development despite the pandemic and military crises. 

Therefore, you might also want to work remotely, be part of a promising team, and receive decent pay for your work. A virtual assistant position offers many opportunities, but you need to be a little more than just an assistant. 

Keep the key points in mind:

  • English is an absolute must-have
  • Be ready to learn
  • Proactivity and initiative are valued the most
How To Become a Virtual Assistant

With the right skills & determination, the right attitude & dedication, anyone can become a successful virtual assistant and make a great living working from home or on the go.

Don’t be afraid to offer your candidacy, generate ideas and take responsibility!

HireUA wishes you success!

About The Author

Anastasia Marinich

Anastasia was born in Odesa and realized at an early age that her work should be creative & enjoyable.

While studying marketing in her hometown, she moved to Germany and continued her education at 2 universities at the same time.As the saying goes "Choose a job to your heart's content and you won't have to work a day of your life!"

Anastasia obtained a degree in Art and has a knack for it. She takes the same approach to writing. Each text is like a picture with a special message and mood. Everyone will find something useful for themselves!

Today Anastasia lives and works in Germany. She travels a lot, practices Ashtanga yoga, learns new things, and continues her creative journey with the HireUA team!
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