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CASE STUDY / HAMILTON EMAILS

How the Founder of Hamilton Emails Removed Himself From Day-to-Day Operations

PROJECT MANAGER
Project Manager

When Don, co-founder of Hamilton Emails, came to HireUA, his agency had reached a critical point in its growth and urgently needed a Project Manager.

Hamilton Emails is a retention marketing agency that helps businesses increase customer lifetime value and generate more repeat purchases.


The Challenge

Before working with us, the company searched for candidates through X, LinkedIn, local networks, university internship programs, and OnlineJobs.ph.

Despite exploring several hiring channels, the team struggled to find someone with the right combination of experience and skills who also matched its budget.

The Project Manager position required a versatile candidate who could:

  • Communicate effectively with clients
  • Lead an internal team
  • Understand copywriting and design
  • Manage client work with minimal supervision
  • Maintain the quality of the agency’s services

Our Approach

We supported Don throughout the recruitment process, from writing the job description to presenting an extensive list of qualified candidates.

Although Don was selective, we continued providing additional options until he found the right person. He noted that almost every candidate we presented had strong qualities and relevant experience.

“If you’re looking for really good talent at a fair price, you’ll be pleasantly surprised by the quality HireUA can provide.”


The Result

The selected Project Manager matched the agency’s requirements and quickly took responsibility for most client work.

Instead of managing every detail personally, Don now mainly reviews the final output and adds finishing touches when necessary.

While he remains involved in daily operations by choice, he no longer needs to carry the full mental and operational burden of client delivery.

“It allowed me to focus on other key areas of the business and trust that this side of the company was handled and under control.”


The Impact

Through our partnership, Hamilton Emails gained:

  • A skilled Project Manager within its budget
  • Reliable management of most client work
  • Strong leadership, communication, copywriting, and design knowledge
  • Less involvement required from the co-founder
  • More time and mental capacity for other areas of the business
  • Greater confidence in the agency’s day-to-day service delivery

By finding a versatile Project Manager who could take ownership of client work, we helped Don move away from most daily operations and focus more attention on the continued growth of Hamilton Emails.

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