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An Open Letter to Anyone Hiring Hourly (Remote)

Kyle Mau · February 2026 · 2 minute read

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Short stories and sharp lessons about hiring, management, and building teams — from the Founder of HireUA.

Before you hire anyone, ask yourself one honest question.

Is there actually enough work to justify a dedicated person?

Because here’s what I see all the time:

Company has a real need. Maybe it’s client follow-up. Maybe it’s dealing with a bunch of flaky leads. Maybe it’s social media/content creation.

The need is real. But the volume isn’t there yet.

So they hire someone for 20-30 hours a week. That person sits there with 3-4 hours of actual work per day and spends the rest looking busy.

Now the business is frustrated. “I’m paying for 30 hours and it doesn’t feel like I’m getting 30 hours of output.”

No kidding. Because there’s only 15 hours of work.

That’s not a hiring problem. That’s a timing problem.

If the work is costing you real money by NOT being done — leads dying, clients churning, opportunities missed because nobody’s covering it — and that’s happening consistently, not just once in a while?

You’re ready.

If the work exists but it’s sporadic — some weeks it’s slammed, other weeks it’s crickets?

You’re not ready for a dedicated hire. You need a part-timer, or you need to bundle that function with adjacent work so the person always has something to do.

And check this out — the bundling part is where most people get it wrong.

They hire a “specialist” and then get frustrated when there’s downtime. But if you’d hired someone with a slightly broader skill set — say, someone who can do client follow-up AND prospecting AND light admin during slow periods — the downtime problem solves itself.

This is why I always tell clients:

Don’t just tell me what you need done.

Tell me how MUCH of it there is.

Because the volume determines the role.

10 hours a week of real work? That’s a Virtual Assistant, a part-timer with other responsibilities.

30+ hours a week of real work? That’s a full-time specialist.

Somewhere in between? That’s where you need to get creative about combining related functions into one role that keeps someone productive all day.

The worst hire you can make is the right person with not enough to do. They’ll either get bored and leave, or you’ll resent paying them to be idle.

Be honest about the volume before you pull the trigger. It’ll save you money and save a perfectly good hire from failing for reasons that have nothing to do with them.

If you’re not sure whether you’re ready — or what the right role structure looks like — that’s literally the first conversation we have at HireUA:

To book that conversation, click here:

https://hire-ua.com

Kyle Mau
Written by

Kyle Mau

Founder, HireUA

I moved to Ukraine in 2016 and built internet businesses from Eastern Europe. My first hires there changed how I work, and by 2021 that lesson had turned into a small recruiting business that became HireUA. Since then we’ve made 1,100+ placements across 40+ countries and saved clients an estimated $100M+ in payroll. I’m a member of EO (Entrepreneurs’ Organization) and the former EO Staffing & Recruiting industry lead.

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