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GLOBAL RECRUITING FOR IT SERVICES & MSPs

Hire MSP & IT Services Staff

Help desk and technical support, developers, project managers, sales and back-office talent for managed service providers and IT consultancies, recruited for the seat, not the cheapest country.

Brad Smith · Bramar Strategic Services · Hired Mira, a part-time Project Manager, and got 15–18 hours a week back · Read the full story →

1,100+Placements made

40+Countries we recruit from

40+Roles we fill

IT & Technology Services Results

Consultancies That Delegated Delivery.

$50/hr

Kept per billable hour

Fission Agency

HireUA shared sample profiles within an hour, and Connor interviewed the specialist he hired 5 days after the search began.

15 hours

Saved per week

Simply Scale

Jordan Nelson’s first hire ever, a Virtual Assistant, went from placement to decision in 10 days and took the open loops off his plate.

$160K–$200K

Saved per year across 2 roles

Alex’s Team

Alex’s 11–20 person team hired a Client Success Manager and a WordPress Developer through HireUA.

The Problem

Tickets Grow Faster Than Headcount.

Every new client adds tickets, projects and renewals. Hiring local technicians and project managers fast enough is hard, and expensive.

Senior engineers end up resetting passwords and chasing invoices instead of working on projects clients pay for.

Brad Smith runs an IT consulting firm that automates processes and improves data quality. He hired a part-time Project Manager through HireUA and got 15–18 hours a week back.

The right person, in the right seat, at the right cost. That’s what we recruit for.

Roles We Fill

Hire the Team Behind Every Ticket

Tools

Support

Help Desk / Tech Support

$2,000–$2,500
per month, full-time

Tier 1–2 tickets, onboarding and user support.

See support hiring →

Project Manager

Delivery

Project Manager

$2,500–$3,500
per month, full-time

Client projects, migrations and rollouts kept on schedule.

See the role →

Developer

Engineering

Back-End / AWS Developer

$3,500–$4,500
closest tracked role: Back-end Developer

Automation, integrations and cloud work for clients.

See the role →

Web

Engineering

Full-Stack Developer

$4,000–$5,000
per month, full-time

Internal tools, portals and client apps.

See the role →

SDR

Sales

SDR

From $1,000
per month + commission

Prospecting and booked meetings with IT buyers.

See the role →

Accounts

Account Manager

$2,500–$3,000
per month, full-time

Renewals, QBRs and upsells for managed clients.

See the role →

Bookkeeper

Finance

Bookkeeper

$2,000–$2,500
per month, full-time

Recurring billing, licenses and month-end.

See the role →

Virtual Assistant

Admin

Executive Assistant

$1,500–$3,500
per month, full-time

Calendar, inbox, vendors and projects for the owner.

See the role →

Why HireUA

Hires, Not Applicant Lists.

Tasks

01

We Write the Role

We build the requirements from your stack, ticket volume, tools and SLAs.

Talent market

02

The Right Market

We choose the talent markets that fit the hours your clients need covered.

Interview

03

Qualified Candidates in 5 Days

You interview vetted finalists, not a pile of applications.

More Client Stories

Technical, Project and Sales Support Hires.

Charlie AI case study

Charlie AI
12+ developers over 4 years

About $250K saved per year on developers

David Jacob
Inbox Manager and Developer

50–70% cost savings across 2 businesses

Seth
VP of Operations · Hired a developer

“The certainty and speed that HireUA helped us achieve with the recommended developer has been a night-and-day difference.”

Elayne
5 hires, from Executive Assistant to Developer

“Just having people there that I can trust, that I know do an amazing job… then they can operate on their own.”

Alex
Inbox Manager

Responds to interested prospects within minutes

Bert Fernandez
2 Sales VAs

“We went from reports taking 8 to 10 hours a week to now — she’s able to click it out with her fingers, send out a report in 5 to 10 minutes per client.”

Orr Davis
Performance Marketing Manager

“Now I have someone I can rely on to do the execution piece when it comes to running our campaigns.”

Adam Hamdan
Content team

“Pretty much I just go to you guys for every, like, managerial position in SEO.”

Joe
Shopify Store Manager

“If I had done this myself, it would have taken so much longer and cost us money in lost time and mistakes. Working with HireUA was easy and professional, and the cost difference compared to hiring locally was huge.”

Candidates like these

Recently Presented IT Services Hires

  • Ukraine

    Roman N.

    Back-end Developer

    7 years experience

    • APIs
    • PowerShell

    $4,300/month

  • Colombia

    Esteban R.

    Project Manager

    6 years experience

    • Asana
    • Scheduling

    $3,150/month

  • Philippines

    Jerome T.

    Technical Support Specialist

    3 years experience

    • Intune
    • Active Directory

    $2,000/month

Profiles representative of recently placed and presented candidates. Names and photos have been anonymized to protect the privacy of our clients and candidates.Names and photos anonymized for privacy.

What It Costs

What Does an IT Services Hire Cost?

Typical full-time monthly pay for the person you hire, from our 2026 Pricing Guide. That’s their pay, not HireUA’s fee.

RoleMonthly payGuide
Tech Support$2,000 to $2,500Customer Support guide →
Project Manager$2,500 to $3,500Project Manager guide →
Back-end Developer$3,500 to $4,500AWS Developer guide →
Account Manager$2,500 to $3,000Account Manager guide →
QA Engineer$3,000 to $3,500Pricing Guide →

Get the 2026 hiring guide

Roles, typical pay ranges and the best regions to hire from, all in one free PDF.

Where We Recruit

The Right Role. The Right Market.

HireUA recruits talent from 40+ countries. We don’t sell a country. We start with the role and search the market that fits it.

Talent market

01

Eastern Europe

Our deepest pool for technical talent, with strong systems, cloud and development experience.

Talent market

02

Latin America

We’ve placed people from 14 Latin American countries, including Mexico, Colombia, Brazil and Argentina. Strong US time-zone overlap for client-facing, creative and sales roles.

Talent market

03

The Philippines

Deep remote-work experience. Strong value for support, admin and repeatable production work where reliability and consistency matter.

Talent market

04

South Africa

Excellent English and strong customer-facing talent, with natural overlap into the European workday and the US East Coast morning.

Talent market

05

Middle East

Specialists and cross-functional talent, including Lebanon, Egypt and Turkey, when the role calls for it.

There’s no best country to hire from. There’s a best market for the job: experience, communication, working hours and pay decide where we search.

Process

From Open Seat to Qualified Candidates

Tasks

01

Tell Us About the Seat

What the seat owns, the tools you run, the hours you need and how you’ll measure it. Not sure which role? We’ll help you figure it out.

Search and screen

02

We Define the Search

We write the requirements from the actual work, then choose the talent markets that fit the role.

Interview

03

Meet Qualified Candidates

We source and screen candidates and present qualified professionals within 5 days of kickoff.

Hire

04

Choose Your Hire

You interview the finalists and decide who joins your team. Total hiring time depends on how fast you interview and decide.

Ready when you are

Meet vetted IT services hires in 5 days.

Book a call, tell us the seat and your stack, and we’ll show you vetted candidates within 5 days of kickoff.

Vetted candidates · Monthly Hire or Direct Hire

Questions

IT Services Hiring FAQs

Do you recruit for MSPs?

Yes. We recruit help desk and tech support, project managers, developers, sales and back-office roles for managed service providers and IT consultancies.

How is this different from your SaaS page?

SaaS companies sell their own software. IT services companies and MSPs deliver services to clients. For product companies, see our SaaS and Startups & AI pages.

Can support hires cover our SLAs?

Yes. Tell us the hours and response times you’ve committed to, and we’ll search the markets that fit.

Which tools can they use?

ConnectWise, Autotask, HaloPSA, NinjaOne, Microsoft 365 and Azure are common. Tell us your stack and we’ll screen for it.

How quickly can I interview candidates?

Qualified candidates are presented within 5 days of kickoff. Total time to hire depends on how quickly you interview and decide.

How does HireUA charge?

Monthly Hire includes HireUA administering and paying the hire. Direct Hire costs 15% of annual salary, subject to a $3,000 minimum, and you employ the person directly.

How much can I save compared with hiring locally?

Clients save up to 82% compared with hiring locally. The exact number depends on the role, the seniority and the market we recruit from.

Related Guides

Guides for IT Services Teams

The Right Person. The Right Seat. The Right Cost.

Tell us where the tickets pile up. We’ll recruit qualified candidates from the market that fits the role.