GLOBAL RECRUITING FOR PLUMBING COMPANIES
Hire Plumbing Virtual Assistants & Office Staff
CSRs, emergency dispatchers, bookkeepers and marketers for residential and commercial plumbing companies, recruited to answer the 7 a.m. burst-pipe call and route it right.
Kenan Clark · Remodel Favor · His first hire took on data scraping and executive assistant work, giving him 10–20 hours back every week · Read the full story →
1,100+Placements made
40+Countries we recruit from
40+Roles we fill
Client Results
Sales Support, Operations and Assistant Hires.
300+
Qualified meetings booked
HealthTech2Care
HealthTech2Care hired two sales VAs who follow up on 1,200+ leads, and reporting dropped from 8–10 hours a week to minutes.
$1.3M → $10.2M
Revenue in 19 months
LIFT Enrichment
Eric hired an Operations Manager through HireUA in 2022, who, in Eric’s words, runs his entire operations department.
2 weeks
To fill the role
Noah Kain Consulting
Noah Kain’s Executive Assistant moved a long-delayed CRM project forward, at $1,500+ a month less than a local hire.
The Problem
Emergency Calls Don’t Wait.
A burst pipe, a backed-up sewer line or a dead water heater goes to whoever picks up. A voicemail usually means a lost job, and often a lost customer for good.
Your dispatcher has seconds to decide: is this an emergency, who is on call, which truck is closest, and does the customer understand the after-hours rate?
Meanwhile drain cleaning, repipe estimates, water heater installs and service agreements compete for the same schedule, and invoices wait until Sunday.
We recruit remote CSRs and dispatchers who follow your call rules under pressure, so your plumbers stay on the tools.
Where the Work Piles Up
Where Plumbing Offices Lose Calls.
01
Calls That Ring Out
Emergencies come in at breakfast, after dinner and on weekends. Coverage outside office hours is where a lot of jobs are won or lost.
02
Dispatch Under Pressure
On-call rotations, trip charges and priority rules only work if the person on the phone applies them every time.
03
Big-Ticket Estimates
Repipes, sewer line replacements and water heater upgrades need follow-up and financing answers before customers decide.
04
Invoices and Collections
Unbilled jobs, missing photos and unpaid invoices pile up when technicians close out tickets late.
Roles We Fill
Hire the Office Behind Every Plumbing Call
Front Office
CSR / Emergency Dispatcher
From $1,000
closest tracked role: Customer Support
Answers every call, screens emergencies and routes on-call plumbers by your rules.
See the role →
Admin
Virtual Assistant
From $1,000
per month, full-time
Closes out tickets, uploads job photos, orders parts and handles office admin.
See the role →
Sales
Appointment Setter
$1,500–$2,000
per month, full-time
Follows up on repipe, sewer and water heater estimates and books return visits.
See the role →
Sales Support
Estimator Support
Per search
benchmarked for each role
Prepares quotes from technician notes and photos and chases open ones.
Start hiring →
Finance
Bookkeeper
$2,000–$2,500
per month, full-time
Invoicing, collections, job costing and month-end close.
See the role →
Marketing
Digital Marketing Specialist
$2,000–$2,500
closest tracked role: Marketing Coordinator
Local Services Ads, Google reviews and seasonal reminders like frozen-pipe prep and water heater flushes.
See the role →
Operations
Operations Manager
$2,500–$3,500
per month, full-time
On-call rotations, dispatch rules and reporting across the business.
See the role →
Admin
Executive Assistant
$1,500–$3,500
per month, full-time
Owner’s inbox, vendor calls, hiring logistics and special projects.
See the role →
Why HireUA
Recruited for Emergency Work.
01
We Write the Role
We build the requirements from your call rules: what counts as an emergency, who is on call, your rates and your service area.
02
The Right Market
We search markets that cover the hours pipes actually burst, from early mornings to late evenings and weekends.
03
Qualified Candidates in 5 Days
You interview vetted finalists screened for calm on the phone and accuracy in your dispatch software.
More Client Stories
Client Success, Project and Support Hires.
Alex
Client Success Manager & WordPress Developer
$160K–$200K saved per year across 2 roles
Connor
HubSpot Specialist
Keeps about $50 of every billable hour
Emiel Dingemans
Founder, Magicianly
“Within 48 hours, you sent me five or seven candidates. Within a week or 10 days, we had the right hire.”
Don
Project Manager
“If you’re looking for really good talent at a fair price, you’ll be pleasantly surprised by the quality HireUA can provide.”
Matias Pirelli
Project Manager
“You got the job done that they couldn’t do in 4 months. You did it in 2 weeks.”
John Prince
Klaviyo Email Designer
“Honestly, I probably wouldn’t have gone wrong with any of them. They all seemed very good at what they did.”
José Rosado
Spanish-speaking writer
“I got 6 candidates from you guys, all of them were great, and I didn’t have to filter through anyone.”
Logan Fitz
Video Editor
“He adds creative things I’m not even scripting—sound effects, different B-roll, and graphics. It’s great.”
“HireUA was an amazing company to work with. They were able to source a Design professional that I originally just needed to make 3D renderings for my construction business and she was able to exceed expectations and also fully redesign my website. AI has allowed me to find other solutions but should I ever need a remote worker this is the company I’d go with rather than try to source talent myself! Efficient, Easy, Affordable!”
What It Costs
What Does a Plumbing Office Hire Cost?
Typical full-time monthly pay for the person you hire, from our 2026 Pricing Guide. That’s their pay, not HireUA’s fee.
| Role | Monthly pay | Guide |
|---|---|---|
| Customer Support (CSR / Dispatcher) | From $1,000 | Customer Support guide → |
| Virtual Assistant | From $1,000 | Virtual Assistant guide → |
| Bookkeeper | $2,000 to $2,500 | Bookkeeper guide → |
| Marketing Coordinator | $2,000 to $2,500 | Digital Marketing Specialist guide → |
| Operations Manager | $2,500 to $3,500 | Operations Manager guide → |
Get the 2026 hiring guide
Roles, typical pay ranges and the best regions to hire from, all in one free PDF.
Where We Recruit
Plumbing Seats, Matched to the Right Market.
HireUA recruits from 40+ countries. For a plumbing office, phone hours and composure under pressure matter more than the lowest rate.
01
Eastern Europe
Where HireUA started, with placements from 24 countries in the region. Strong for operations, systems and marketing seats.
02
Latin America
Strong US time-zone overlap for live phones and emergency dispatch, plus bilingual English and Spanish talent for Spanish-speaking customers.
03
The Philippines
A deep pool for overnight and weekend phone coverage, ticket close-out and back-office work.
04
South Africa
Excellent English and strong customer-facing talent, with overlap into the US East Coast morning rush.
05
Middle East
Specialists from markets including Lebanon, Egypt and Turkey when the seat needs them.
There’s no best country for a plumbing hire. The hours you need covered and the seat decide where we search.
Process
From Open Seat to Your Plumbing Hire
01
Tell Us About the Seat
Your call volume, emergency rules, on-call setup and software. Not sure which seat comes first? We’ll help you figure it out.
02
We Define the Search
We write requirements from real calls and tickets, then choose markets that can cover your hours.
03
Meet Qualified Candidates
Vetted candidates within 5 days of kickoff, screened with your kind of calls in mind.
04
Choose Your Hire
You interview the finalists and decide who joins. Total hiring time depends on how fast you interview and decide.
Ready when you are
Meet vetted plumbing hires in 5 days.
Tell us which calls you’re missing and when, and we’ll show you vetted candidates within 5 days of kickoff.
Vetted candidates · Monthly Hire or Direct Hire
Questions
Plumbing Hiring FAQs
Can they handle emergency call routing?
Yes. Tell us your rules for emergencies, on-call plumbers, trip charges and after-hours rates, and we’ll screen for dispatchers who can follow them under pressure.
Can they cover evenings and weekends?
Yes. Tell us the hours you need covered and we’ll search markets where those hours are a normal working shift.
Can they quote prices over the phone?
They can quote from your price book and explain trip charges or diagnostic fees exactly as you set them. Anything outside the price book goes to your team.
Which plumbing software can they use?
ServiceTitan, Housecall Pro, Jobber, FieldPulse and similar. Tell us what you run and we’ll screen for it or for fast learners.
Do remote hires do field work?
No. Plumbers stay local. We recruit the remote office: phones, dispatch, estimates, bookkeeping and marketing.
Do you recruit for HVAC companies too?
Yes. See our HVAC page, or the Home Services overview for other trades.
How does HireUA charge?
Monthly Hire includes HireUA administering and paying the hire. Direct Hire costs 15% of annual salary, subject to a $3,000 minimum, and you employ the person directly.
How much can I save compared with hiring locally?
Clients save up to 82% compared with hiring locally. The exact number depends on the role, the seniority and the market we recruit from.
Related Guides
Guides for Plumbing Offices
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The Right Person. The Right Seat. The Right Cost.
Tell us which calls go to voicemail. We’ll recruit qualified candidates from the market that fits the seat.