GLOBAL RECRUITING FOR HVAC COMPANIES
Hire HVAC Virtual Assistants & Office Staff
CSRs, dispatchers, maintenance agreement coordinators and back-office staff for heating and cooling companies, recruited for peak-season call volume and the quiet months in between.
Kenan Clark · Remodel Favor · His first hire took on data scraping and executive assistant work, giving him 10–20 hours back every week · Read the full story →
1,100+Placements made
40+Countries we recruit from
40+Roles we fill
Client Results
Hires That Took Work Off the Owner’s Plate.
30 hours
A week saved
Flex Marketing
Stefan needed someone with practical web design and SEO skills who could handle client work from week one.
Minutes
To respond to prospects
Stacks CFO
Stacks CFO hired an Inbox Manager who replies across channels and books qualified calls. Alex estimates it has added thousands in revenue.
$60K
Estimated annual savings
Vintascale
Pablo hired an Executive Assistant when capacity outran structure.
The Problem
Your Busiest Week Is Also Your Worst for Missed Calls.
The first heat wave or cold snap floods the phones overnight. Every call that rings out goes to the next company on Google, and a family with no heat rarely leaves a voicemail.
Dispatch turns into triage: emergencies, warranty callbacks, scheduled tune-ups and replacement estimates all fighting for the same technicians.
Then the shoulder season arrives and the board goes quiet. The companies that stay busy are the ones that sold maintenance agreements in July and actually call members for their spring and fall tune-ups.
We recruit remote office staff who can absorb the surge and keep your agreement base working when things slow down.
Where the Work Piles Up
Where HVAC Offices Lose Revenue.
01
Seasonal Call Surges
Extreme weather brings more calls than one office can answer. Remote CSRs add phone coverage without hiring and cutting local staff every season.
02
Agreements That Lapse
Maintenance plans renew only if someone calls members, books their tune-ups and processes renewals. That work slips first when the board is full.
03
Replacement Quotes That Go Quiet
A new system is a big decision. Open quotes need follow-up, financing questions answered and a second visit booked.
04
Warranty and Parts Admin
Equipment registrations, manufacturer warranty claims and parts orders eat hours your service manager doesn’t have.
Roles We Fill
Hire the Office Behind Every Service Call
Front Office
CSR / Dispatcher
From $1,000
closest tracked role: Customer Support
Answers calls, triages no-heat and no-cool emergencies and fills the board by zone.
See the role →
Memberships
Maintenance Agreement Coordinator
From $1,000
closest tracked role: Customer Support
Books seasonal tune-ups, renews agreements and wins back lapsed members.
See the role →
Sales Support
Comfort Advisor Support
Per search
benchmarked for each role
Prepares replacement proposals, chases open quotes and books second visits.
Start hiring →
Sales
Appointment Setter
$1,500–$2,000
per month, full-time
Calls web leads and promo responses fast and books in-home estimates.
See the role →
Admin
Virtual Assistant
From $1,000
per month, full-time
Equipment registrations, warranty claims, parts orders and office admin.
See the role →
Finance
Bookkeeper
$2,000–$2,500
per month, full-time
Agreement billing, job costing, payables and month-end close.
See the role →
Marketing
Digital Marketing Specialist
$2,000–$2,500
closest tracked role: Marketing Coordinator
Seasonal promos, Google Business Profile, reviews and email to your member list.
See the role →
Operations
Operations Manager
$2,500–$3,500
per month, full-time
Dispatch rules, peak-season capacity planning and KPI reporting.
See the role →
Why HireUA
Recruited for HVAC Seasonality.
01
We Write the Role
We build the requirements from your call volume by season, service area, field service software and agreement program.
02
The Right Market
We choose markets that overlap your phone hours, including early mornings, evenings and weekends when systems fail.
03
Qualified Candidates in 5 Days
You interview vetted finalists screened for phone composure and scheduling accuracy.
More Client Stories
Assistant, Support and Admin Hires.
Dakota Robertson
Virtual Assistant
“I show her stuff once and she’s just on the ball. She can pick things up for herself. You don’t have to hand-hold her.”
Elayne
5 hires, from Executive Assistant to Developer
“Just having people there that I can trust, that I know do an amazing job… then they can operate on their own.”
Zach
We Feature You · Podcast Guest Coordinator
“Hiring is such a time sink, and when you’re trying to grow a business, you need people who can actually contribute and think strategically, not just follow instructions.”
Support Pets
Designer, EA and QA Analyst
$150K+ saved per year
AM Plus Agency
Video Editor
“Everything was quick. They understood that we were trying to hire very quickly.”
Tom Heideman
Executive Assistant
“Everything was super smooth. It almost felt too easy compared with going through pools and pools of candidates.”
Max Alexander
Project Manager
“She has evolved into a 10-out-of-10 perfect employee. You can’t do much better than that.”
“Used HireUA to hire my first employees for my company and they were absolutely fantastic. Helped pave the way for how I operate the business now. If you’re looking for extremely talented overseas employees, dont hesitate to reach of to HireUA. They make the process extremely simple and easy. They literally handle everything from sourcing, interview screening, managing, etc”
“I used HireUA to get a social media manager/VA. They were fast, reliable, well-priced, and professional to deal with. Now I’m referring clients to them which is the ultimate sign of trust. Stop using bad agencies and work with a pro like HireUA.”
What It Costs
What Does an HVAC Office Hire Cost?
Typical full-time monthly pay for the person you hire, from our 2026 Pricing Guide. That’s their pay, not HireUA’s fee.
| Role | Monthly pay | Guide |
|---|---|---|
| Customer Support (CSR / Dispatcher) | From $1,000 | Customer Support guide → |
| Virtual Assistant | From $1,000 | Virtual Assistant guide → |
| Bookkeeper | $2,000 to $2,500 | Bookkeeper guide → |
| Operations Manager | $2,500 to $3,500 | Operations Manager guide → |
| Marketing Coordinator | $2,000 to $2,500 | Digital Marketing Specialist guide → |
Get the 2026 hiring guide
Roles, typical pay ranges and the best regions to hire from, all in one free PDF.
Where We Recruit
HVAC Seats, Matched to the Right Market.
HireUA recruits from 40+ countries. We search where a CSR can cover your phones during your hours, not where labor is cheapest.
01
Eastern Europe
Where HireUA started, with placements from 24 countries in the region. Strong for operations, reporting and marketing seats that need independent judgment.
02
Latin America
Strong US time-zone overlap for live phones and dispatch during heat waves and cold snaps, plus bilingual English and Spanish CSRs.
03
The Philippines
A deep pool for structured scheduling, agreement renewals and back-office work across US hours, evenings included.
04
South Africa
Excellent English and customer-facing talent, with overlap into the US East Coast morning when emergency calls start.
05
Middle East
Specialist talent from markets including Lebanon, Egypt and Turkey when the seat calls for it.
No country is best for HVAC. Your phone hours, your customers and the seat decide where we search.
Process
From Open Seat to Your HVAC Hire
01
Tell Us About the Seat
Call volume by season, your software, your service area and the hours you need covered. Not sure where to start? We’ll help you choose the seat.
02
We Define the Search
We write requirements from how your dispatch board and agreement program actually run, then pick the markets that fit.
03
Meet Qualified Candidates
Vetted candidates within 5 days of kickoff, ideally before the next weather swing.
04
Choose Your Hire
You interview the finalists and decide. Total hiring time depends on how fast you interview and decide.
Ready when you are
Meet vetted HVAC hires in 5 days.
Tell us whether peak-season phones or agreement renewals hurt most, and we’ll show you vetted candidates within 5 days of kickoff.
Vetted candidates · Monthly Hire or Direct Hire
Questions
HVAC Hiring FAQs
Can they manage maintenance agreement renewals?
Yes. A coordinator can call members for spring and fall tune-ups, process renewals, win back lapsed members and keep the board full in the shoulder seasons.
Can remote CSRs handle peak-season call volume?
Yes. Tell us your expected volume and hours, and we’ll recruit CSRs who can triage emergencies, follow your booking rules and stay calm when the queue is full.
Which HVAC software can they use?
ServiceTitan, Housecall Pro, FieldEdge, Successware and similar systems. Tell us what you run and we’ll screen for it or for fast learners.
Can they help sell replacements?
They support your comfort advisors: preparing proposals, answering financing questions from your scripts and following up on open quotes. Pricing and system design stay with your team.
Do remote hires go on service calls?
No. Technicians and installers stay local. We recruit the remote office: phones, dispatch, memberships, sales support, bookkeeping and marketing.
Do you recruit for plumbing and electrical too?
Yes. Many HVAC companies also run plumbing or electrical. See our plumbing and electrical contractor pages, or the Home Services overview.
How does HireUA charge?
Monthly Hire includes HireUA administering and paying the hire. Direct Hire costs 15% of annual salary, subject to a $3,000 minimum, and you employ the person directly.
How much can I save compared with hiring locally?
Clients save up to 82% compared with hiring locally. The exact number depends on the role, the seniority and the market we recruit from.
Related Guides
Guides for HVAC Office Teams
Customer Service Outsourcing — You Don’t Need To Buy A Call Center
The ultimate A-Z guide to customer service outsourcing and processes. BPO. Call centers. Virtual Assistants. It's all covered.
How to Hire a Customer Service Virtual Assistant (NOT a Button Pusher)
Most Customer Service Virtual Assistants struggle when a customer goes off-script. Here's what that costs, and how to hire one who can think.
Hiring Virtual Assistants for Graveyard Shifts
Filipino VAs pushed back on my time zone post. Why overnight work can succeed, and what that means when you hire for graveyard shifts.
Outsourced Bookkeeping: What You’re Actually Buying for $600 a Month
Uncover the hidden challenges of outsourced bookkeeping. Find out how to protect yourself from expensive bookkeeping errors.
The Right Person. The Right Seat. The Right Cost.
Tell us which calls and renewals slip in your busiest weeks. We’ll recruit qualified candidates from the market that fits the seat.